Reference

DESAPLAY Privacy Policy For Your Account

DANA, QRIS, device and account details each have a clear place in the DESAPLAY Privacy Policy, so you can understand what we collect before opening an account.

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DESAPLAY DESAPLAY Privacy Policy For Your Account
CONTACT PATHS

Where To Ask About Privacy Policy

A direct support route helps when you have a question about account data, a wallet reference or a device record. Contact us through the support path shown on DESAPLAY and include the phone number linked to your account, without sending a password or one-time code. We can then direct your request to the right privacy or account team.

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Account access

If your phone verification or login record looks wrong, tell us the account detail affected and the device path used. We will explain which information is needed to check the request.

Wallet records

For DANA, OVO, GoPay or QRIS questions, share the payment reference and date rather than secret wallet credentials. We use those details to locate the relevant status record.

Privacy requests

Ask us to access, correct or clarify your personal data through the available support channel. We may verify account ownership before changing records or releasing account-linked details.

HANDLING DETAILS

Six Ways We Apply This Policy

The Privacy Policy is put into practice across the account journey, from the first phone verification to a later request about stored data.

Account creation

We collect the details needed to create and verify your account, including a phone contact where required. This lets us connect a privacy request with the correct account instead of exposing another person’s data.

Payment references

A DANA, OVO, GoPay or QRIS reference can appear in account records when you use that route. We use it to reconcile status, not to request your wallet password or private access code.

Cookies and settings

Cookies may remember requested settings and help pages function during your session. You can manage cookie choices through your browser, although restricting them may affect saved preferences or account access steps.

Device signals

Browser, device and connection signals can help us spot an unusual login. We use these signals for account protection and policy-related checks, rather than treating them as a substitute for phone verification.

Retention periods

We retain information only while it supports account operations, security checks or a legal need described in the policy. When a record is no longer needed, our handling follows the applicable retention process.

Change requests

You can ask us to correct inaccurate details or explain how a record is used. Include your account phone contact and the specific field or reference so we can assess the request accurately.

Privacy Policy Answers For DESAPLAY

These answers address the privacy searches we hear most often before account access. They cover the information linked with your DESAPLAY account, payment references, cookies, device records and the steps for contacting us. If your situation is not listed, send a specific request through the support path.

It covers account creation, phone verification, payment references, cookies, device signals, retention and requests to access or correct personal data connected with your DESAPLAY account.

Phone verification helps confirm that you control the account and helps us route privacy requests correctly. We may use it alongside other account details before discussing private records.

Yes. When you use DANA or QRIS, a payment reference and status may be linked with your account so we can reconcile the transaction without asking for your private wallet credentials.

You can request a correction through our support path. State the account field that is inaccurate, provide the linked phone contact and complete any ownership check needed to protect your records.

Cookies can remember requested settings and support session functions. Your browser controls can restrict them, but some account or preference steps may not work as expected after that change.

We may handle browser, device and connection signals used to recognise sessions and investigate unusual access. The Privacy Policy explains their purpose and how they relate to account protection.

Yes, where local law permits. Contact us with the account phone contact and the records you want clarified. We may verify ownership before providing, changing or removing account-linked data.

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